Terms & Conditions.​​

Bison Strength & Fitness / TEAMBISON Coaching

Last Updated: [21/02/2026]

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1. General Terms

These Terms & Conditions apply to all services provided by Bison Strength & Fitness / TEAM BISON (“we”, “us”, “our”).

By purchasing any service, subscription, or training package, you agree to these Terms & Conditions.

All services are subject to availability and may be modified or updated at our discretion.

 

2. Health & Liability

All clients acknowledge that:

• They participate in training at their own risk.
• They are medically fit to undertake exercise.
• They will inform us of any medical conditions, injuries, or limitations.

Bison Strength & Fitness is not liable for injuries sustained during training where reasonable care has been exercised.

Clients are responsible for training within their own physical limits.

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3. Payments & Billing

All payments are processed via Stripe or approved payment platforms.

• Subscriptions renew automatically unless cancelled in accordance with service-specific terms.
• It is the client’s responsibility to manage their subscription.
• Failed payments may result in suspension of access.

No refunds are issued for partially used services unless otherwise stated.

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4. TEAMBISON Programming Subscription

4.1 Service Overview

TEAMBISON Programming is a self-guided training subscription delivered via the BridgeAthletic app.

The subscription includes:

• One structured 4-week training block
• Weekly self-check accountability form
• One weekly broadcast coaching email

This service does not include:

• Personalised coaching
• Programme customisation
• Direct messaging support
• Nutrition coaching

4.2 Subscription & Renewal

• Subscription fee is £39 per 4-week block.
• Subscriptions renew automatically on the 1st of each month.
• Billing continues unless cancelled before the cut-off date.

4.3 Cancellation Policy

• Cancellation requests must be submitted by the 27th of each month.
• Requests submitted after the 27th will apply to the following billing cycle.
• No partial refunds are issued for unused time.

Access remains active until the end of the paid block.

4.4 Programme Switching

• Free programme switches for the next block must be submitted by the 25th.
• If no switch request is submitted, the current programme automatically progresses to its next phase.
• Immediate mid-block switches are available at any time and require a £5 admin fee.
• Immediate switches do not reset billing dates.
• No refunds are issued for partially completed blocks.

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5. Online Coaching

5.1 Service Overview

Online Coaching includes structured programming, accountability, and support as outlined in the selected package.

Each tier includes different levels of support and communication.

5.2 Commitment & Minimum Terms

If purchased as a minimum-term package (e.g., 12 weeks):

• The full term must be completed before cancellation.
• Early cancellation does not waive remaining payments.

5.3 Payment & Renewal

• Online Coaching subscriptions renew automatically unless otherwise agreed.
• Notice must be given before the next billing cycle to cancel.

5.4 Client Responsibility

Clients agree to:

• Complete check-ins as required.
• Communicate honestly.
• Follow guidance responsibly.

Results depend on adherence and effort.

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6. Hybrid Coaching

6.1 Service Overview

Hybrid Coaching combines in-person PT sessions with structured online support.

Includes:

• One in-person PT session per week (unless otherwise stated)
• Programming via BridgeAthletic
• Accountability support

6.2 Missed Sessions

• Sessions cancelled within 24 hours may be forfeited.
• Missed sessions without notice may not be rescheduled.

6.3 Subscription & Cancellation

• Minimum terms apply where stated.
• Cancellation notice must be provided before renewal date.

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7. Small Group Personal Training (SGPT)

7.1 Programme Structure

SGPT runs in structured training blocks.

Clients must adhere to scheduled sessions.

7.2 Trials

Trial periods are non-refundable.

Trial payments may be credited toward full programme enrolment if applicable.

7.3 Attendance

• Missed sessions are not guaranteed to be rescheduled.
• Programme fees are not reduced for missed attendance.

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8. 1:1 Personal Training

8.1 Packages & Terms

Where 12-week packages are purchased:

• Payment plans must be completed.
• Early cancellation does not cancel remaining instalments.

8.2 Session Cancellations

• 24 hours’ notice required to reschedule.
• Late cancellations may result in session loss.

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9. PT Pod Hire / Gym Rental

9.1 Rental Terms

External trainers renting space must:

• Hold valid insurance
• Operate professionally
• Respect facility rules

9.2 Credits & Usage

• Credits expire at the end of each billing period unless otherwise agreed.
• Unused credits do not roll over unless specified.

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10. Facility Rules

All members and clients must:

• Respect equipment and property
• Maintain appropriate conduct
• Follow safety guidelines

We reserve the right to revoke access for misconduct.

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11. Intellectual Property

All programming, materials, and training content remain the intellectual property of Bison Strength & Fitness.

Content may not be shared, distributed, or resold.

 

12. Service Modifications

We reserve the right to:

• Adjust pricing with reasonable notice
• Modify programming structures
• Update policies where necessary

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13. Data & Privacy

Personal information is processed in accordance with our Privacy Policy.

By using our services, you consent to data processing necessary for service delivery.

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14. Acceptance of Terms

By purchasing any service, you acknowledge and agree to these Terms & Conditions.

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